If you are recording zoom videos and are starting your zoom meetings from the web interface, please be sure you are logged into the zoom client application (with the same account) on your computer AND can see your scheduled meetings.  We have had an issue where the meeting was started from the web and the client was not logged into so the meeting was recorded but didn't show up in the zoom client application after the meeting so there was no way to convert it.


The Technology department strongly recommends that you start your zoom meetings from the zoom client application on your computer to ensure your zoom meeting local recording will be converted.  Please log into the zoom client application using the sign-in with google button.


The issue and Zoom article...If you are not logged into the zoom client application, the local recording will not appear in the list of recorded meetings thus you can't convert the video file.  This is due to a zoom update affecting zoom version 4.6.10 and higher.  https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-failed-conversion-of-local-recordings  (partially copied below)

Note: For versions 4.6.10 or higher, you can't convert local recording files by double-clicking the Zoom files. You must follow the steps below to convert the files.

  1. Sign in to the Zoom Desktop Client.
  2. Click the Meeting tab.
  3. Click the Recorded tab.
  4. Select the meeting topic with the local recording.
  5. Click Convert.


The solution is to uninstall the current zoom client application and install zoom version 4.6.9 then double-click to convert the files (Zoom 4.6.9 download - accessible to @district145.org members only) then once done you will need to do 2 more steps:

1. Check for Updates in the Zoom client application

2. Always start your zoom meetings from the Zoom client application.