Support
When requested by a district support technician, please do the following so they can see your screen and assist you.
Go to: https://remotedesktop.google...
Tue, Dec 1, 2020 1:21 PM
The following are the steps and procedures that will be followed when a Chromebook is reported stolen.
IT will create a ticket to track the device. ...
Mon, Dec 7, 2020 2:31 PM
Video Tutorial (0:22)
In Chrome, click the 3 dots on the right of the menu bar
Go to Help > About Google Chrome
Near the chrome version numbe...
Thu, Sep 9, 2021 12:22 PM
This Knowledge Base solution assumes the Google Chrome browser is already open.
Click on the 3 dots in the upper right corner (1)
Hover over the &...
Tue, Jan 17, 2023 4:27 PM
Take a screenshot or record your screen
You can take a screenshot or record a video of your Chromebook's screen. After you capture your screen, yo...
Tue, Dec 5, 2023 3:51 PM
Check for updates yourself
Turn on your Chromebook.
Connect your Chromebook to Wi-Fi.
At the bottom right, select the time and then Settings (gear i...
Thu, Dec 14, 2023 9:31 AM
Reset your Chromebook hardware
To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset.
Try a hard r...
Thu, Apr 11, 2024 3:32 PM